This Refund & Cancellation Policy explains the refund and cancellation terms applicable when you use the services of Samka Associates. By using our website or services, you acknowledge and agree to the terms outlined below.
1. Nature of Our Services
Samka Associates is an independent customer support and assistance service. We do not directly sell products or services, process payments for third-party bookings, or control third-party provider policies unless clearly stated.
Our role is limited to assisting users with service-related information and connecting them with verified third-party providers or partners where applicable.
2. No Direct Refunds by Samka Associates
Samka Associates does not collect payments for third-party services unless explicitly mentioned. Therefore:
- We do not issue refunds for third-party services
- We do not process cancellations or changes for third-party providers
- We do not control refund eligibility
All payments, cancellations, changes, and refunds are handled exclusively by the third-party provider or partner used to complete the service.
3. Third-Party Policies
Refund and cancellation eligibility depends on:
- The provider’s service rules and terms
- The partner’s policies and conditions
- The type of service selected (refundable or non-refundable, where applicable)
Users must review and accept all applicable third-party policies before proceeding with any service confirmation.
4. Service Fees (If Applicable)
If Samka Associates charges a separate service or assistance fee (where permitted by law), such fees:
- Are for consultation, assistance, or support services only
- Are non-refundable once the service has been provided
- Will be clearly disclosed prior to any payment
5. Provider-Initiated Changes or Cancellations
Samka Associates is not responsible for:
- Provider schedule changes
- Service delays or cancellations
- Unavailability or disruptions caused by third parties
In such cases, refunds, credits, or rescheduling options are determined solely by the third-party provider.
6. Chargebacks and Disputes
If you believe you were charged incorrectly by a third-party provider, you must contact that provider or your payment institution directly.
Initiating chargebacks against Samka Associates for services completed through third-party providers may result in denial, as Samka Associates may not be the merchant of record for such transactions.
7. Customer Responsibilities
You are responsible for:
- Reviewing refund terms and cancellation policies before proceeding
- Providing accurate personal and service-related information
- Contacting the appropriate provider for cancellations, changes, or refund requests
8. Limitation of Liability
To the maximum extent permitted by law, Samka Associates shall not be liable for any losses, damages, or expenses arising from cancellations, refunds, disputes, or third-party actions handled by external providers.
9. Policy Updates
We reserve the right to update this Refund & Cancellation Policy at any time. Any changes will be posted on this page with an updated effective date.
10. Contact Information
If you have any questions regarding this Refund & Cancellation Policy or our assistance services, please contact us:
Samka Associates
📧 info@samkaassociates.com
Last Updated: 13th February, 2026